Privacy Policy

Last updated: September 19, 2025

At Vibe Texts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your data when you use our AI text humanization service.

1. Information We Collect

Personal Information

• Account Information: When you create an account, we collect your email address, username, and encrypted password.
• Profile Information: Any additional information you choose to provide in your profile.
• Payment Information: When you purchase our services, we collect billing information through secure third-party payment processors (we do not store your credit card details).

Usage Information

• Text Content: The text you submit for humanization processing.
• Service Usage: Information about how you use our service, including features accessed and processing statistics.
• Technical Information: IP address, browser type, device information, and usage analytics.

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To process your text through our AI humanization algorithms and provide you with humanized content.
• Account Management: To create and maintain your account, process payments, and provide customer support.
• Service Improvement: To analyze usage patterns and improve our algorithms and user experience.
• Communication: To send you service-related notifications, updates, and promotional content (with your consent).
• Security: To detect and prevent fraud, abuse, and unauthorized access to our services.

3. Data Processing and Security

Text Processing

• Your submitted text is processed through our proprietary AI algorithms to create humanized versions.
• Text processing occurs on secure servers and is deleted from our processing systems within 24 hours.
• We do not use your submitted text to train our models or for any purpose other than providing you the humanization service.

Security Measures

• All data transmission is encrypted using industry-standard SSL/TLS protocols.
• We implement robust access controls and monitor our systems for unauthorized access.
• Regular security audits and vulnerability assessments are conducted.
• Employee access to user data is restricted and logged.

4. Data Retention

• Account Data: Retained for as long as your account is active or as needed to provide services.
• Processing History: Basic processing statistics (without original text content) may be retained for service improvement.
• Submitted Text: Automatically deleted from our systems within 24 hours of processing.
• Payment Records: Retained as required by law and accounting standards.

5. Third-Party Services

We work with trusted third-party service providers for:

• Payment Processing: Stripe and other secure payment processors handle all payment transactions.
• Analytics: We use privacy-focused analytics (Umami) to understand service usage patterns.
• Cloud Infrastructure: Secure cloud hosting providers that comply with industry security standards.

These providers are contractually bound to protect your data and use it only for the specific services they provide to us.

6. Cookies and Tracking

We use essential cookies for service functionality and optional cookies for analytics and service improvement. You can manage your cookie preferences through our Cookie Consent banner or in your browser settings.

• Essential Cookies: Required for login, security, and basic service functionality.
• Analytics Cookies: Help us understand how users interact with our service (requires your consent).
• Functional Cookies: Remember your preferences and settings.

7. Your Rights

Under applicable privacy laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (right to be forgotten).
• Portability: Request a copy of your data in a machine-readable format.
• Restriction: Request limitation of processing under certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Consent Withdrawal: Withdraw consent for data processing at any time.

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including using cloud providers that comply with international data protection standards.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through our service. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Data Controller

Vibe Texts is the data controller for the personal information processed through our service. We are committed to complying with applicable data protection laws, including GDPR and CCPA.

12. Contact Information

For any privacy-related questions, concerns, or to exercise your rights, please contact us:

• Email: privacy@vibetexts.com
• Data Protection Officer: dpo@vibetexts.com
• Response Time: We aim to respond to all privacy requests within 30 days.

13. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide the humanization service you've requested.
• Legitimate Interests: To improve our service, ensure security, and conduct business operations.
• Consent: For optional features like analytics and marketing communications.
• Legal Compliance: To comply with applicable laws and regulations.